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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jose Ramirez

Jose Ramirez

October 27, 2025

5  out of  5
rating by Jose Ramirez
"Exselente serbisio el agete David exselente person mui Bien atensio"
We responded:
"We're happy you had a positive experience Jose! David is a great team member and greater person! we look forward to continuing help you with your auto insurance you may need in the future. Olga Serrato State Farm Team."
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LEONARDO LAZALDE

October 27, 2025

5  out of  5
rating by LEONARDO LAZALDE
"MUY BUEN SERVICIO"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Olga Serrato State Farm Team."
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Sherice Jackson

October 23, 2025

5  out of  5
rating by Sherice Jackson
"David was very helpful and went above and beyond to explain everything in detail also things I never new about so go visit him at the rp location and he will take good care of you."
We responded:
"Sherice, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with David. Providing excellent service, like David did for you, is always our goal. We are glad that we were able to explain in detail about auto and life policies coverages! Looking forward for a long relationship with our agency! Olga Serrato State Farm Team"
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Vicente Ayala

October 23, 2025

5  out of  5
rating by Vicente Ayala
"Buen servicio amables recomendable buen agente David"
We responded:
"We are happy you had a positive experience here at our local agency in Salt Lake City! Providing excellent service, like David did for you, is always our goal. Please don't hesitate to reach out if you need any further assistance! Olga Serrato State Farm Team "
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Carlos José timaure

October 22, 2025

5  out of  5
rating by Carlos José timaure
"Eric me ayudo muy contento por con su excelencia muy amable un 10 de 10"
We responded:
"Carlos, thanks you for your kind words and for sharing your 5-star review with the rest of our community. It helps our local insurance agency a lot! Olga Serrato State Farm Team"
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Carla Palencia

October 22, 2025

5  out of  5
rating by Carla Palencia
"La atencion de Erick fue muy amable en cuanto a mi seguro de auto respondio todas mis dudas me explico detalladamente mi poliza y los beneficios que me ofrece estoy conforme con su atencion y lo recomiendo"
We responded:
"Carla, we are thankful for your kind words. It's great to see how Eric was able to get you set up with the right coverage needs. Thank you for choosing us as your #1 State Farm office. We look forward to helping you again! Olga Serrato State Farm Team"
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deyvis palencia

October 21, 2025

5  out of  5
rating by deyvis palencia
"Muy buen atención con el señor Eric lo recomiendo"
We responded:
"Deyvis, thank you so much for leaving Eric a five star review! We appreciate your support for our local insurance agency. Olga Serrato State Farm Team"
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Mohamed Baniissa

October 21, 2025

5  out of  5
rating by Mohamed Baniissa
"Eric Lopez help me he doing good job Thank you. Eric"
We responded:
"Mohamed, thank you so much for taking time out of your day to let us know how we're doing. We appreciate you giving us a five star rating! Olga Serrato State Farm Team"
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Juana Ortiz

October 21, 2025

5  out of  5
rating by Juana Ortiz
"David was very helpful, although I was from another state took the time to help me with my issue's"
We responded:
"Juana, thank you so much for your kind words! We’re delighted to hear that David provided prompt and professional service. Your satisfaction is our top priority here at our local Salt Lake agency, we look forward to continuing help you with your auto insurance you may need in the future. Olga Serrato State Farm Team."
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Angela Munoz

October 20, 2025

5  out of  5
rating by Angela Munoz
"Gracias por ser una persona con mucha paciencia"
We responded:
"Angela, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! Team Serrato State Farm."
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Lisa Ann Robinson

October 13, 2025

5  out of  5
rating by Lisa Ann Robinson
"Today I visited the State Farm office in Salt Lake City, and Agent Eric Lopez provided outstanding service. He took the time to help me secure significantly better auto and home insurance coverage and guided me through every step of the process. Eric assisted with canceling my previous policy, setting up the State Farm mobile app, and arranging my automatic payments. I left the office feeling relieved, confident, and assured that I had chosen the right insurance company. Thank you, Eric, for your professionalism and excellent customer service!"
We responded:
"Lisa, thank you so much for your kind words and for taking the time to share your experience at our State Farm office in Salt Lake City. We’re thrilled to hear that Eric provided you with excellent service! Your satisfaction and confidence mean a great deal to us. We will be sure to pass along your compliments to Eric. Thank you again for choosing Olga Serrato State Farm—we look forward to continuing to serve your insurance needs!"
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Frank Oscanoa

October 10, 2025

5  out of  5
rating by Frank Oscanoa
"I’ve been with State Farm for the past five years and have always received great service. Recently, I spoke with Eric because I wanted to make some adjustments to my policy. He was very patient, attentive, and took his time to explain everything to me — even staying a little after closing time to make sure I understood my coverage and payments clearly. I truly appreciate Eric for his excellent service and professionalism. From now on, I’ll be reaching out to him directly whenever I need to make any changes to my policy."
We responded:
"Frank, thank you for your continued trust in State Farm over the past five years. We’re delighted to hear that Eric provided you with professional service. Going the extra mile to ensure you fully understand your coverage is exactly the kind of service we strive to deliver. We appreciate your kind words and look forward to assisting you for all your future insurance needs! Olga Serrato State Farm Team."
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Greenbxi

October 10, 2025

5  out of  5
rating by Greenbxi
"Eric was awesome and very professional and friendly. I cannot recommend him enough."
We responded:
"Anthony, it makes our day to hear we were able to provide you a 5-star service! Thank you for taking the time to review our local agency! Olga Serrato State Farm Team"
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Jesus Izarraraz

October 9, 2025

5  out of  5
rating by Jesus Izarraraz
"The treatment is amazing erik was very friendly and careful with every detail I recommend them!"
We responded:
"Jesus, thank you so much for your kind words and recommendation! We’re delighted to hear that Eric provided prompt and professional service. we look forward to continuing help you with your auto insurance you may need in the future. Olga Serrato State Farm Team."
Profile photo of Elva Villasenor

Elva Villasenor

October 8, 2025

5  out of  5
rating by Elva Villasenor
"I have my auto insurance and I like the great customer service they offer I recommend them 100%"
We responded:
"Elva, thank you so much for your five-star review! We are so happy to hear that you had a positive experience with our agency. Providing excellent service and peace of mind to our clients is our top priority. Thank you for choosing Olga Serrato's State Farm Agency!"
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LRivera

October 4, 2025

5  out of  5
rating by LRivera
"Great attention to customers they take time to explain to you everything in your policy very clearly. They give great recommendations and advice on what is best for you. I liked that everything was made to fit my needs."
We responded:
"Lucio, thank you so much for your five-star review! We are so happy to hear that you had a positive experience with our agency. Providing excellent service and peace of mind to our clients is our top priority. Thank you for choosing Olga Serrato's State Farm Agency!"
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Jorge Fernandez

October 2, 2025

5  out of  5
rating by Jorge Fernandez
"Me tranta muy bien amables la recomiendo muchas gracias"
We responded:
"Jorge, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our Local State Farm office. If you ever have any questions or need assistance, we’re here to help! Olga Serrato State Farm Team"
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Jamil Akhtar

October 1, 2025

5  out of  5
rating by Jamil Akhtar
"We went in to on-site branch people were really helpful and welcoming especially david soltero he went above and beyond to help us with the best prices and coverages he explained everything super well and made sure we are comfortable with all the process"
We responded:
"Jamil, thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service by David at our Local State Farm office. If you ever have any questions or need assistance, we’re here to help! Olga Serrato State Farm Team"
Profile photo of Scarlett Menjivar

Scarlett Menjivar

September 29, 2025

5  out of  5
rating by Scarlett Menjivar
"Very nice and friendly staff. Great experience! David helped me out a lot! Super friendly!"
We responded:
"Scarlett, thank you so much for your kind words! David strives to provide excellent service to all of our customers! We are happy to hear that you had a great experience with our team! Olga Serrato State Farm Team."
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Michelle Cardozo

September 29, 2025

5  out of  5
rating by Michelle Cardozo
"ERIC LOPEZ, Una Excelente Persona Te Atiende Muy Bien, Muy Amable Y Tiene Mucha Paciencia, Muy Recomendado, Persona Como El Marcan La Diferencia! Gracias Por Sus Servicios"
We responded:
"Michelle, thank you so much for your kind words! We are thrilled to hear that you had such a positive experience with us. Providing excellent service, like Eric did for you, is always our goal! Olga Serrato State Farm Team"
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Jeanie Nappie

September 25, 2025

5  out of  5
rating by Jeanie Nappie
"David was so patient and helpful!!! New customer and would definitely recommend this agency."
We responded:
"Jeanie, we are happy you had a positive experience here in Salt Lake City! Providing excellent service, like David did for you, is always our goal. Please don't hesitate to reach out if you need any further assistance! Olga Serrato State Farm Team "
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Billie Cagle

September 24, 2025

5  out of  5
rating by Billie Cagle
"Highly recommend. My phone calls were return quickly and professional. They always asked if there was anything else they could help with after finishing the original request. Again highly recommend."
We responded:
"Billie, Thank you so much for your kind words and recommendation! We’re delighted to hear that our team provided prompt and professional service. Your satisfaction is our top priority here at our local Salt Lake agency, we look forward to continuing help you with your auto insurance you may need in the future. Olga Serrato State Farm Team."
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Emily Hawkins

September 19, 2025

5  out of  5
rating by Emily Hawkins
"Fantastic office. Helpful, attentive, quick to problem solve, and great teachers. David helped me last time I called and was efficient and understanding. Super grateful for that team!"
We responded:
"Thank you for your wonderful feedback! Here at Olga Serrato's State Farm Agency, we strive to provide excellent customer service and personalized insurance plans that meet our clients' needs. We are delighted that you had a positive experience with us. My State Farm team and I are happy to be your good neighbor! Olga Serrato State Farm Team"
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Brandon M

September 17, 2025

5  out of  5
rating by Brandon M
"Spoke with Eric on an auto quote and it was the most easy-going, hassle-free experience I've had with an insurance agent"
We responded:
"Brandon, thank you so much for taking the time to leave such a positive review! We are thrilled that Eric could provide such clear and speedy guidance on auto and home insurance. Your review means a lot to us, and we look forward to continuing to assist you with your insurance needs! Olga Serrato State Farm Team"
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Lucinda Mundorf

September 16, 2025

5  out of  5
rating by Lucinda Mundorf
"efficient , kind & polite!"
We responded:
"Lucinda, it makes our day to hear we were able to provide you a 5-star service! We will make sure David gets this amazing feedback, Thank you. Olga Serrato State Farm Team"